If you feel like harming or hurting yourself or other people

  • Call 999
  • Go to your nearest Accident and Emergency department (A&E). You can search for your local department through the NHS Choices website

For non-emergency situations:

  • Visit your GP
  • Call NHS 111 (NHS Direct) – open 24 hours a day, 365 days a year. They can tell you about your local crisis support services or your nearest A&E.
  • Tel 111
  • www.nhsdirect.nhs.uk

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Health Services

If you are already receiving support from mental health services you should have a care plan. This will include details of who you should contact in a crisis.

If you can’t find your care plan, you can contact the following agencies

During the day

  • Contact your COMMUNITY MENTAL HEALTH TEAM (CMHT) and ask for your care co-ordinator or the person on duty

If you require Emotional Support during ‘Out of hours’ times, you can contact any of the following agencies.


The Samaritans offer a telephone service for those in crisis, 24 hours a day, 7 days a week. The Samaritans are sensitive and experienced volunteers, and you can discuss anything with them in complete confidence.

Tel UK ~ 08457 90 90 90
Tel ROI ~ 1850 60 90 90
Email ~ jo@samaritans.org
Web ~ www.samaritans.orgScreen Shot 2015-06-17 at 21


button-icap-saneline    Tel ~ 0845 767 8000
Web ~ www.sane.org.uk



Advice on mental health-related problems


Mind provides advice and support to anyone experiencing a mental health problem. They can help with information regarding:

  • Types of mental health problems
  • Where to get help
  • Medication and alternative treatments
  • Advocacy

They will look for details of help and support in your own area. Available 9am to 6pm, Monday to Friday (except for bank holidays).

Tel ~ 0300 123 3393
Email ~ info@mind.org.uk
Text ~ 86463
Web ~ www.mind.org.uk

Mind also provides legal information and general advice on mental health related law covering-

  • Mental health
  • Mental capacity
  • Community care
  • Human rights and discrimination/equality related to mental health issues

Available 9am to 6pm, Monday to Friday (except for bank holidays)
Tel ~ 0300 466 6463
Screen Shot 2015-06-17 at 21Email ~ legal@mind.org.uk



The Rethink Mental Illness Advice Service offers practical help on issues such as the Mental Health Act, community care, welfare benefits, debt, criminal justice and carers’ rights. They also offer general help on living with mental illness, medication, care and treatment.

The line is open from 10am – 2pm, Monday to Friday

Tel ~ 0300 5000 927

Web ~ www.rethink.org

For people coping with the aftermath of abuse



CONNECT provide free out of hours professional telephone based counselling and support for any adult who has experienced abuse, trauma or neglect in childhood and to partners or relatives of people with these experiences.

UK and Northern Ireland ~ 00 800 477 477 77

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Rape Crisis provides frontline specialist, independent and confidential support services for women and girls of all ages who have experienced any form of sexual violence at any time in their lives.

The helpline is open every day of the year from 12 – 2.30pm and from 7 – 9.30pm

Tel ~ 0808 802 9999

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Web ~ www.rapecrisis.org.uk


button-icap-one in four

One in Four offers a voice to and support for men and women who have experienced sexual abuse and sexual violence.

In South London

Tel ~ 020 8697 2112, 020 86978022

In North London

Screen Shot 2015-06-17 at 21Tel ~ 07580 733 271


The National Association for People Abused in Childhood

A registered charity providing help, support and information for people abused during childhood.

0808 801 0331 (free from all landlines and mobiles)